The second-hand marketplace Shoppers Voice Anger Over Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.